Privacy policy

Your privacy is important to us, and we are committed to protecting your personal information. Here in this policy we are letting you know about all the ways we could use your information, so you can make an informed choice regarding whether you will visit this website.

We collect your name and email when you subscribe to our email newsletter or complete our contact form. When you order a product or sign up for a program on this site, we collect your name, email address, mailing address, and phone number. Your credit card information and/or banking account information is held by our payment processors, PayPal or Stripe (visa, mastercard), and we do not have access to those numbers.

We use your name and email to send you periodic emails, including email newsletters and occasional business announcements and updates. If you buy a virtual product or sign up for a program, we use your contact information, including your email, to deliver the program to you. If you buy a physical product, we use your mailing address to ship you the product. We may use your phone number to process your transaction. We may use your phone number and/or email to contact you about your order. If you use any of the contact forms on our website, your information (name, email, message) may be scanned to determine if the message contains spam before we receive your information.

If at any time you would like to unsubscribe from receiving future emails, we include the one-step unsubscribe instructions at the bottom of each email. It’s easy to unsubscribe – you just click on a link.

We use various security measures to maintain the safety of your personal information, including hosting your name and email using a password-protected, secure service. The third party services we currently use to host your personal information are: MailChimp, PayPal, and Stripe. These services keeps your information confidential, will not sell or share your information, and will not contact you directly except as specified in separate agreements with you. We use the secure service Wix as our shopping cart, and to deliver virtual products. We use PayPal or Stripe as our payment processor, who stores your private financial information (credit card numbers, banking account information), as per their agreement with you. As we said above, we do not have access to your financial information on PayPal.

We use cookies to help us remember and process the items in your shopping cart, and to compile aggregate data about site traffic and site interaction, so we can optimize our website and create a better user experience for you.

We will not trade, share, or sell your information to any other company, except that we do share your information with specific third parties who assist us in taking care of you (such as the email hosting service and cart service above). These third parties all agree to keep your information confidential. We will also release your information as required by law and if necessary to protect our legal rights and/or to comply with a judicial proceeding or court order, to prevent threats to others or illegal activities, or to prevent abuse of this website.

Our privacy policy is complaint with the European General Data Protection Regulation (GDPR), which allows you to correct, update, review, or delete your personally identifiable data. You can do so under the member tab at the top of the website. For any questions or requests related to your personal data, please contact us at contact@france-papillon.com

If we decide to change this policy, we will post the changes on this page. The last time this privacy policy was updated was August 27 2022.